Апартаменты в России. Москва и Санкт-Петербург.

First try, then trust.

				
				
				
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   First try, then trust.
   Many readers of "Kuzbas" ask in the letters: who and
As supervises quality of services given to the population on
To home appliances repair? And whether it is necessary to believe the numerous
To announcements in mass-media about quality of services?
   Whether businessmen and consumers, that know some services and
The goods are hazardous to health also of a life of people? We will risk to assume,
That the majority knows. All the same the information on it though occasionally,
But is published and on TV. But here in the same
Announcements of some mass-media it is spoken:
   The advertised goods (or service) are subject to the obligatory
Certifications. What is forces to ask a question: so
There is at firm a certificate or it is not present and in pomine? If in so
The named civilised market of the West is not present-is not present yes flash
The scandals connected with penetration to the consumer of the poor-quality
And simply the goods dangerous to a life what to speak about ours
Not settled market? We will consider more in detail those services, which to us
Businessmen offer from different directions. Is much
Offers, for example, on car repairs, apartments,
Electrodevices. What does the consumer thus should know?
   With this question I have addressed to the state inspector on
To supervision of standards of the Kemerovo centre of standardization,
Metrology and certification to Vladimir Efremovichu Truhanovu.
   - Following types of service are subject to obligatory certification
To the population: repair and maintenance service the household
Radio-electronic equipment, electrohousehold cars and devices,
Vehicles, dry cleaning and dyeing, services
Passenger transport, travel companies, hotels, job
Public catering. For what the certificate all the same is necessary
Conformity and about what he can tell to the consumer? That
The given firm or the given private businessman are
Executors of high qualification, that they have
The necessary equipment and devices for qualitative performance
Jobs. The consumer can be assured, that the executor necessarily
Will give a guarantee on the performed job or the rendered service and
Will execute the guarantee certificates.
   - On the basis of what you give out the certificate? Your service
Guarantees an exit on the market of the present professionals and
Diligent people?
   - Before to receive the certificate on rendered service,
The subject of economic activities will undergo to the captious
To check by experts of body of certification. Be assured,
Let's check up all: presence of the necessary equipment (including
Gauges), its serviceability, correctness of indications. In
Obligatory order we will check up qualification of workers and, how
The given organisation or "private trader" pay taxes, whether they have left "in
Underground "from supervising bodies and local authorities. In words
Guarantees give everything, however in practice they are carried out only by those who
Works openly, honesty.
   - What jobs and services are checked personally by you? And what
Recommendations can give to the consumer on the basis of personal experience?
   - My job - check of services in maintenance service and
To repair of vehicles, repair of the radio-electronic
Equipments, electrohousehold cars and devices. Special alarm
Calls activity of repairmen of home appliances. A problem in
Volume, that small repair of the TV or a refrigerator is possible
To execute in-home at the client. All read type announcements:
"The qualified professional will repair on a call..." And
Frequently there is an addition:
   "Is subject to certification". Well also what? All know, that is subject.
Here such conclusion arises: at the subject rendering service,
There is no certificate of conformity and to place advertising it has no
The rights. Mass-media should know about it. Ours of the inspector time and again
Faced a situation, when unfair "experts"
Refused performance of the guarantee certificates.
To consumers one council: believe only to that advertising where are given
Numbers of the certificate and the conformity certificate.
   - What firms which are engaged in repair of home appliances and
Electronic equipment, by your service are checked up?
   - The most serious firms and the organisations to which at us is not present
Claims, - Open Company "п я п?п п я я я п п п я п п?п п?я п я п п я ", "Balaton", "World",
"Krokusrembytservis", "Birjusa-Kuzbass", "Columbus"...
The electrotool to you garantirovanno also will qualitatively repair
Experts checked up by us Open Company "п?п п п я я п " and the trading house
"KEM". In total last year inspection Kemerovo TSSM was
It is checked up such 10 firms and the organisations. But some
Businessmen have not certificated the services, have not confirmed
The competence. For example, group of private businessmen,
Working in Kemerovo to the address: avenue
   Lenin, 81. It is not necessary to address for the help and to those who
Advertises the services, specifying only contact phones.
Normal quality and any guarantees from such repairmen
Hardly probable will achieve.
   Evgenie HUDOBIN.
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//* an information Source: Kuzbas (Kemerovo), 22.01.00
//* Reg. Nom. - 1100100047.18-------------------------------------------